Choosing a debt collection agency
Choosing the right debt collection agency is a difficult task. There are in excess of 4000 debt collection agencies in the U.S. and all of them are not alike. Some of them deal with consumer accounts while other agencies handle business-to-business collections (also known as B2B collections or commercial collections). Big firms generally handle both these types. Some agencies specialize in particular industries (such as insurance, credit cards, auto loans, mortgages, or medical) while others work for many industries. Some agencies provide only collection efforts while others may provide services like billing, accounting, telemarketing, or business administration. Therefore, you must choose a reputable agency with a proven track record of success based on the particular industry your business belongs to, the size of your business, and the type of services you need.
Don’t forget that an agency that offers the lowest rates may not necessarily be the best choice. When you consider a debt collection agency, ask for a client list so that you can understand whether it has experience within your particular industry and with other similarly-sized businesses. You must also ensure that the agency you are considering is licensed to do business in all the states where your debtors are located.
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